Table of Contents

1. Purpose of Privacy Policy
2. A Special Note About Children
3. Information We Collect
4. Our Use and Disclosure of Your Information
5. Control of Your Password
6. Third Party Collectors of Information
7. Security
8. Confidentiality
9. Links to Other Sites
10. Choice/Opt Out

1. Purpose of Privacy Policy.

NetAdvance is committed to maintaining the privacy of all individuals who access the NetAdvance web site and who become Members or Resellers of NetAdvance merchandise. As part of the normal operation of our site we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information.

You can expect to find the following information in our Privacy Policy:

1. What personally identifiable information of yours is collected;
2. What organization is collecting the information;
3. How the information is used;
4. With whom the information may be shared;
5. What choices are available to you regarding collection, use and distribution of the information;
6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control; and
7. How you can correct any inaccuracies in the information.

Questions regarding this statement should be directed to NetAdvance by sending email to privacy@netadvance.com

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2. A Special Note About Children.

Children are not eligible to use our services and we ask that minors do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.

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3. Information We Collect.

In various forms -- Merchandise Sales, Member Registration form, Reseller Registration form, and the Contact and Response forms -- we may collect information from you as follows:

Public Information (information in which we collection for Merchandise sales) For individuals - first name, last name, e-mail address, address, daytime telephone number, fax number. For companies - company name, address, e-mail address, fax number, tax exempt number, applicable license number, marketplace user ID, Key Contact's name, and telephone number.

Private Member Information (information which we may collect for Reseller Application processing) For individuals - telephone number, sales revenue, fax number, web address, credit card number and payment details, date of birth, social security number; For companies - sales revenue, fax number, DUNS number, business references.

Auction Information For eBay, Yahoo!, Amazon and other auction sites  (pending, currently active, suspended or cancelled) we collect public and private information including sales, feedback, listing information, usernames and passwords. We may manipulate this publicly available information to produce meaningful statistics with eBay sales metrics.

In the course of your participating in a Dispute Resolution (Feedback Re-imbursement Request for NetAdvance Resellers) process we collect:

Settlement Discussion Information (information you submit in the course of discussing settlement or resolution of your case) All potential settlements or resolutions proposed during filing and responding, correspondence submitted on our website or to us during, all communications from the mediator and from the other party, and any recommended resolutions not accepted.

If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.

At the conclusion of the Dispute Resolution process we may record the following Resolution Behavior Information about you and associate it with your User Registration Information and your Member Number ( if you are a Seal Member ):

If you file a case, whether you:
- participated in the Dispute Resolution process to completion
- were able to reach an agreement with the other party
- chose to accept a resolution recommended by the SquareTrade Mediator

If someone else files a case pertaining to you, if you:
- submit a response
- have multiple cases of the same problem type
- participated in the resolution process to completion
- were able to reach an agreement with the other party
- chose to accept a resolution recommended by the SquareTrade Mediator

Resolution Information
If you resolve a case, the Resolution or the Settlement Agreement, and the time and date stamp of your signature.

All of the information we gather is stored in a secure database.

Tracking
There are two ways to maintain user experience throughout a "transaction" on the NetAdvance site. One is by identifying a user by their IP address, and the other is by setting a cookie. Since some users use proxy services to access the Internet (and do not have a fixed IP address), NetAdvance uses cookies for all users.

In order to help us improve the site user experience you agree that we may use personally identifiable information about you to, analyze site usage, improve our content and product offerings, and customize our site's content, layout and services. We also track how users navigate the site by assigning cookies to site visitors. This data is NOT connected with user registration and hence, is NOT PERSONALLY IDENTIFIABLE. This means that while we know how many people have visited a particular page on the site, we do not know WHO these people are..

If you reject all cookies, you will not be able to use NetAdvance services that require you to "sign in" or "register." However, you can still use NetAdvance to to purchase merchandise through the public sales area.

NetAdvance cookies are inactive once a user leaves our site. If you are still uncomfortable with the NetAdvance cookies, you can always delete and/or disable your cookies after your NetAdvance session is over.

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4. Our Use and Disclosure of Your Information.

We internally use all information we collect for the following reasons:

• Verify Resellers' identities, on application and over time.
• Contact a customer/member/reseller in the future.
• Bill for services and merchandise.
• To add value to our site.
• To resolve problems.
• To further improve our services.
• To provide notice of additional NetAdvance services, features and products.

Although we use industry standard practices to protect your privacy, we cannot guarantee that your personally identifiable information or private communications will remain private, third parties may unlawfully intercept or access transmissions or private communications.

We do not sell or rent any information you provide. It is possible that NetAdvance could merge with or be acquired by another business entity. Should such a combination, you should expect that NetAdvance would share some or all of your information in order to continue to operate. You will receive notice of such event (to the extent it occurs) and we will require that any new combined entity follow the practices disclosed in this Privacy Policy.

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5. Control of Your Password.

You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information. Therefore, if your password has been compromised for any reason, you should immediately change your password from the home page ( www.NetAdvance.com ) or through one of the Member's Areas. NetAdvance Members may change their membership passwords through our web site under My Account.

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6. Third Party Collectors of Information.

Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, different rules may apply to their use or disclosure of the personal information you disclose to them. Since NetAdvance does not control the confidentiality policies of third parties, you are subject to the confidentiality customs and policies of that third party.

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7. Security.

NetAdvance uses industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as encryption and Secure Socket Layers. NetAdvance has security measures in place to protect the loss, misuse, or alteration of any information under our control. However, "perfect security" does not exist on the Internet.

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8. Confidentiality.

NetAdvance is committed to maintaining confidentiality with all of our Customers, Members, and Resellers. As described above, NetAdvance will collect and track information to improve our site, services and products. We will retain this information in the strictest confidence. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via e-mail. You will have the choice as to whether or not we use your information in this different manner.

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9. Links to Other Sites.

This website contains links to other web sites. Please note that when you click on one of these links, you are "clicking" to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

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10. Choice/Opt Out.

You can choose not to receive any information from NetAdvance by clicking on the link in an e-mail from NetAdvance (if applicable), or changing your preferences in the Members or Resellers Area.

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